Abstract
The main purpose of this study was to determine factors of customer perception towards willingness to pay for Sarawak layered cake. This research was done with reviewing and analyzing various researches in Malaysia. The findings revealed that the premiums that consumers were willing to pay vary inside Malaysian country. Consumers' knowledge and awareness about Sarawak Layered Cake differs. Some had more knowledge about Sarawak Layered cake and some were unknowledgeable about Sarawak Layered Cake. Some factors influencing consumers' willingness to purchase Sarawak Layered Cake were Service Quality and Image. Due to the importance of consumers' knowledge about Sarawak Layered Cake for purchase decisions, it is recommended to publish materials about Sarawak Layered Cake and deliver them to the families.
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Jamali, Noor Ashyikin 2015139849 |
Subjects: | H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling H Social Sciences > HF Commerce > Customer services. Customer relations |
Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management |
Programme: | Bachelor of Business Administration (Hons) Marketing |
Keywords: | consumer perception, Sarawak layered cake, service quality, image and willingness to pay |
Date: | 2018 |
URI: | https://ir.uitm.edu.my/id/eprint/98917 |
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