A study on factors that influence employees job satisfaction among 4-star hotel in Kota Bharu, Kelantan / Nik Nur Shafiqah Nik Shaari

Nowadays, the number of hotels in Malaysia is increasing year by year in Malaysia due to Malaysia's effects. However, the employees' turnover rate in the hotel industry is declining year by year also. Thus, an issue that affects the employee's turnover rate in the hotel industry, such as employee loyalty. There is no quick way to maintain employee satisfaction in an organization to retain the employees. Besides that, employees are the most critical assets of an organization, especially in the hotel industry.