LaCrista Hotel Melaka / Muhammad Amirul Syazrin Johari

Industrial training is part of the course program under the Faculty of Business & Management, at UiTM City Campus Melaka. Prior to being granted permission by the university to acquire a Bachelor’s degree, all final year students or trainees must undergo industrial training. Trainees will have to find and decide the location for their industrial training. During the final semester, each trainee will be assigned to an organization. Industrial training exposes students to the real workplace in the industry or topic studied. Trainees get the opportunity to enhance their knowledge and ability while putting into practice. For this industrial report, this trainee has chosen LaCrista Hotel Melaka as the location for his industrial training commencing from the 1st March 2023 to 15th August 2023. The report provides a thorough description of the company’s name, location, background, vision, mission, objectives, organizational structure, and products or services in the company profile. This report highlighted strengths, weaknesses, opportunities and threats in the SWOT analysis part in accordance with their findings from the industrial training. Each of the variables identified in the SWOT analysis is further discussed and suggestions were provided on how LaCrista Hotel Melaka may enhance its operation. Also, the trainee has written a reflective essay reflecting on his experience while undergoing his industrial training at LaCrista. Matters like attachment, duties and benefits of his industrial are discussed. The entire last section of the report was likewise completed by the student. To support the report’s structure, the trainee supplied a list of references, mostly from journals. A few pictures of the trainee’s activities and assignments are also included in the appendices. Along with the reader, the provided knowledge should also satisfy the trainee and the company. Additionally, it may serve as a resource and guide for trainees as they handle problems at work.