SOCSO Seri Manjung / Noor Iylia Ulul Azmi

This report summarized six-month industrial training at SOCSO Seri Manjung. The training period of the internship started on 1 March and ended on 13 August 2021. Pn Rossita Binti Ladin is my supervisor. SOCSO Seri Manjung Office officially was opened to all its customers on 15 March 2016.SOCSO Seri Manjung offers internship opportunities to the students in need of practical training about how is the exactly of SOCSO and the process of claiming the benefits. During my internship period, I was assigned to all department. The main responsibility is to filing organisational letters and documents and recording them, filing compensation payment cases (BGB) and making payments, filing recovery cases, register employment insurance system (SIP) benefit application and file it, register new employers and employees and pay them, recording and registering office assets. The knowledge and experience that have gained during this industrial training at the company enabled to interact and approach with various types of people and clients which will further improved communication skills and others skills also. For the SWOT analysis, this report will summarize based on experience at SOCSO Seri Manjung. In terms of strength, SOCSO has sustained value of assets & reserves and also variety of services that provided. For the weakness, SOCSO has facing unsystematic filling system and they sometimes late on picking up the telephone. Apart from that, the opportunities of SOCSO is SOCSO will become the premier of social security and they have investment proactive measure. Last but not least, threats. SOCSO currently is facing other private insurance provider. They need to compete with other private insurance. During this pandemic, SOCSO also facing that some project or task being postpone due to Covid-19. Lastly, I am grateful for the knowledge I acquired during my industrial training which will be useful in my future career and will prepared me to face any challenges. This training has helped me becomes more self-assured and independent when dealing with people and problems.