Customer satisfaction towards the counter service in Kota Samarahan District Council / Cecelia Sina and Jill Leslie E. Lojikim

Sina, Cecelia and E. Lojikim, Jill Leslie (2010) Customer satisfaction towards the counter service in Kota Samarahan District Council / Cecelia Sina and Jill Leslie E. Lojikim. [Student Project] (Unpublished)

Abstract

Districts in Malaysia are known as Daerah. A district governed directly by the federal government is known as a Federal Territory and among them
are Kuala Lumpur, Putrajaya and Labuan. In East Malaysia or Borneo as they called it, a district is a subdivision of a division of a state. Each district will have a District Office which is headed by a District Officer which deals with land matters mainly. A district will be administered by a separate local government either being a District Council, a Municipal Council or a CitymCouncil. In this study, the Samarahan district is governed by a District
Council.

Metadata

Item Type:	Student Project
Creators:	Creators Email / ID Num. Sina, Cecelia 2008509429 E. Lojikim, Jill Leslie 2008747617
Subjects:	H Social Sciences > HF Commerce > Consumer satisfaction H Social Sciences > HF Commerce > Customer services. Customer relations
Divisions:	Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Administrative Science and Policy Studies
Programme:	Bachelor of Administrative Science
Keywords:	Customer satisfaction ,counter service
Date:	2010
URI:	https://ir.uitm.edu.my/id/eprint/80202