The relationship between job satisfactions and high turnover rate among non-managerial staff at Ramada Plaza Melaka Hotel / Nurul Atiqah Ramli and Nuramira Nazira Mohamed Radzi

Job satisfaction play a major role in employee's working life, they either feel satisfy or not satisfy with their job and this will lead to their performance in work, in that sense job satisfaction will lead the employee to stay or to quit from the job, that may result in high turnover rate in certain company. In this study, the researcher need to find out what are the relationship between job satisfactions and high turnover rate among non-managerial staff at Ramada Plaza Melaka Hotel. The work itself, pay scale, supervision, working environments and co-workers are the factors that the researcher emphasized in -this study. This study has been conducted in Ramada Plaza Melaka Hotel with the 108 respondents as a sample and the technique that will be used proportionate stratified random sampling in order to -get relevant and significant data. Result of this study will be shown in the most influential factors that contribute the high turnover among non-managerial staff at Ramada Plaza Melaka Hotel. It also shown the factors has significant relationship with the high turnover in Ramada Plaza Melaka Hotel. The recommendations for future research also been discussed by researcher in this report.