Effect of brand positioning and brand awareness on repurchase intention and consumer satisfaction (study on online marketplace)/ Tasya Amanda and Meta Andriani

Amanda, Tasya and Andriani, Meta Effect of brand positioning and brand awareness on repurchase intention and consumer satisfaction (study on online marketplace)/ Tasya Amanda and Meta Andriani. Advances in Business Research International Journal, 8 (3). pp. 65-73. ISSN 2462-1838

Abstract

This study was conducted to assess the effect of Brand Positioning, Brand awareness on Consumer Satisfaction and Repurchase Intention in the Online Marketplace. This study uses 100 respondents aged 18-35 years old that already have used the Online Marketplace e-commerce platform and are domiciled in the Jakarta, Bogor, Depok, Tangerang, Bekasi area. This study uses primary quantitative research methods to make the data obtained more accurate. This study uses the PLS-SEM data processing technique and is supported by SmartPLS 3.0 software that uses the outer and inner models. This study's results indicate each variable's effect on the intention to repurchase at Online Marketplace. The results of this study have implications for Online Marketplace to see what factors need to be considered that affect the intention to repurchase at Online Marketplace.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Amanda, Tasya
tasya.20181111067@ibs.ac.id
Andriani, Meta
meta@ibs.ac.id
Subjects: H Social Sciences > HF Commerce > Branding (Marketing)
H Social Sciences > HF Commerce > Consumer satisfaction
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Business and Management
Journal or Publication Title: Advances in Business Research International Journal
UiTM Journal Collections: UiTM Journal > Advances in Business Research International Journal (ABRIJ)
ISSN: 2462-1838
Volume: 8
Number: 3
Page Range: pp. 65-73
Keywords: Brand Positioning, Brand Awareness, Consumer satisfaction, Repurchase Intention, Online Marketplace
URI: https://ir.uitm.edu.my/id/eprint/74778
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