The relationship between workplace conflict and job performance among employees of International College of Advanced Technology (i-CATS) In Kuching, Sarawak / Victoria Ju Bellie

Bellie, Victoria Ju (2018) The relationship between workplace conflict and job performance among employees of International College of Advanced Technology (i-CATS) In Kuching, Sarawak / Victoria Ju Bellie. [Student Project] (Unpublished)

Abstract

Conflict has become one major issue in the workplace that could affect the person’s work performance. The objective of this research is to determine the relationship between workplaceconflict and job performance among employees. The theory use for this study was derived from
Robbins (2005) which determinant sources of workplace conflict include communication,structure and personal variables. This study was conducted at International College ofAdvanced Technology Sarawak (iCATS), Kuching that focused on employees of i-CATS. The researcher distributed 100 questionnaires using convenience sampling technique. The findings of study revealed that conflict in communication, structure and personal variables has a relationship with job performance among employees. The correlation analysis revealed that personal variable is the major influence of workplace conflict with a moderate correlation (r=.420**, n=88, p<0.05) that affects job performance at International College of Advanced Technology Sarawak (i-CATS) Kuching, Sarawak compare to communication and structure.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Bellie, Victoria Ju
UNSPECIFIED
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Abdul Latiff, Siti Fatimah
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Personnel management. Employment management
H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management
Programme: Bachelor in Office Systems Management (Hons.)
Keywords: Workplace conflict, job performance, employees
Date: 2018
URI: https://ir.uitm.edu.my/id/eprint/74632
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