Abstract
Conflict has become one major issue in the workplace that could affect the person’s work performance. The objective of this research is to determine the relationship between workplaceconflict and job performance among employees. The theory use for this study was derived from
Robbins (2005) which determinant sources of workplace conflict include communication,structure and personal variables. This study was conducted at International College ofAdvanced Technology Sarawak (iCATS), Kuching that focused on employees of i-CATS. The researcher distributed 100 questionnaires using convenience sampling technique. The findings of study revealed that conflict in communication, structure and personal variables has a relationship with job performance among employees. The correlation analysis revealed that personal variable is the major influence of workplace conflict with a moderate correlation (r=.420**, n=88, p<0.05) that affects job performance at International College of Advanced Technology Sarawak (i-CATS) Kuching, Sarawak compare to communication and structure.
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Bellie, Victoria Ju UNSPECIFIED |
Contributors: | Contribution Name Email / ID Num. Advisor Abdul Latiff, Siti Fatimah UNSPECIFIED |
Subjects: | H Social Sciences > HF Commerce > Personnel management. Employment management H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards |
Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management |
Programme: | Bachelor in Office Systems Management (Hons.) |
Keywords: | Workplace conflict, job performance, employees |
Date: | 2018 |
URI: | https://ir.uitm.edu.my/id/eprint/74632 |
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