Abstract
The main objective for this research was to determine the relationship between job stressor and job performance. It is about to identify if there are any relationship between job stressor and job performance in the workplace. The main independent variable job stressors that been studied in this research are work overload, role conflict and role ambiguity. One hundred and twenty questionnaires were distributed in Nihon Canpack (M) Sdn. Bhd. About 100 questionnaires were returned back and the missing questionnaires are 20 sets. The data was analysed using SPSS 2.0 software. The data showed the role conflict had the most influence on job performance for employees in the workplace. The most influence types of stressor that relate to job performance can be made to corrective action. For this research the method used were questionnaires as mainly to collect and analyze the data. The form of questionnaire is based on the job performance of the employee that has been influenced with the role conflict. Positive role conflict that was managed properly can increase the productivity in job performance and efficiency of the work. In conclusion, employer and employees play important role in managing job stressor and increase job performance.
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Arshad, Siti Solihah UNSPECIFIED |
Contributors: | Contribution Name Email / ID Num. Thesis advisor Ehsan, Rohana UNSPECIFIED Thesis advisor Hardi, Norafiza UNSPECIFIED |
Subjects: | H Social Sciences > HF Commerce > Personnel management. Employment management H Social Sciences > HF Commerce > Personnel management. Employment management > Job evaluation H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards |
Divisions: | Universiti Teknologi MARA, Perak > Seri Iskandar Campus > Faculty of Office Management and Technology |
Programme: | Bachelor in Office Systems Management (Hons.) |
Keywords: | Job stressors, job performance, workplace |
Date: | 2013 |
URI: | https://ir.uitm.edu.my/id/eprint/70707 |
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