Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad

Tay, Kei Win and Mohamad, Siti Fatimah (2022) Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad. Journal of Tourism, Hospitality and Culinary Arts, 14 (1). pp. 348-363. ISSN 1985-8914 ; 2590-3837

Official URL: https://www.jthca.org/

Abstract

The gig economy has currently emerged as a trending type of workforce. However, there is not much research found within the Malaysian hospitality industry. This study aimed to explore the gig economy’s advantages and challenges using a qualitative approach. Interviews were conducted with hospitality final-year students from Malaysian public universities. Ten students from five different universities participated in this study, and the data were analyzed using thematic analysis. The results discovered three advantages of the gig economy from the participants' perspectives: flexibility, high pay, and low stress. Meanwhile, there were six challenges of the gig economy: absence of benefit, unpredictable, high competition, self-work equipment, personal development, and work environment. The results are anticipated to shed light on improving the gig economy in the Malaysian hospitality industry, particularly from related stakeholders such as policymakers, industry and higher education institutions.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Tay, Kei Win
UNSPECIFIED
Mohamad, Siti Fatimah
s_fatimah@upm.edu.my
Subjects: L Education > LB Theory and practice of education > Higher Education
T Technology > TX Home economics > Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Hotel and Tourism Management
Journal or Publication Title: Journal of Tourism, Hospitality and Culinary Arts
UiTM Journal Collections: UiTM Journal > Journal of Tourism, Hospitality & Culinary Arts (JTHCA)
ISSN: 1985-8914 ; 2590-3837
Volume: 14
Number: 1
Page Range: pp. 348-363
Keywords: Gig economy; hospitality undergraduates; public universities; advantages; challenges
Date: May 2022
URI: https://ir.uitm.edu.my/id/eprint/68260
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