The relationship between emotional intelligence and employee motivation among office support staff at Technipfmc, Nusajaya, Johor / Nur Ridhwa Najihah Abdul Razak

The study of Emotional Intelligence and motivation has been research since in the early 80s. The problem statements discover low employee morality and productivity has given negative impact on organizations. As a result, the employee performance may slow down as well as their motivation to perform in workplace because of the poor emotional intelligence in the workplace The major aim of this study was to examine the role of emotional intelligence and employee motivation among office support staff. The study used convenience sampling to select the sample size of respondents from support staff in TechnipFMC in Nusajaya, Johor. Data collected on a structured questionnaire containing some demographic background of respondents, emotional intelligence and its four roles and also employee motivation. Then, the data analysed using descriptive statistical analysis, coefficient of reliability analysis and Pearson Correlation Coefficient analysis. Consistent with previous studies related to relationship between the emotional intelligence and its four roles, the study showed that the impacts of emotional intelligence and its four roles have a positive relationship between employee motivations. The research has proven that all emotional intelligence’s roles have a positive relationship with employee motivation. As a conclusion, there is a positive relationship between emotional intelligence and employee motivation. It can be recommended that, for the future researcher can be used qualitative research to be practised in order to capture more reliable measures findings by collected through case studies, interviews, and so on.