The relationship between workplace empowerment and employee commitment among support staff at public sector in Kuching, Sarawak / Afifah Syairah Damiri … [et al.]

In this current and challenging work environment, organizations are aspired for need of high-performing workforce for the sake of growing into a better organization and surviving in this harsh and competitive environment. Based on the study that was conducted by Shaban (2017), when the employees have low commitment in the workplace, it is the outcomes of low morale and low motivation which lead to further undesired symptoms such as absenteeism and sabotage in the organization. This situation will put the organization at critical phase because the employees reluctant to do certain job effectively. Thus, there is a need of empowering the employees as it is strongly believed that a highly engaged workforce can increase innovation, productivity and bottom-line performance and thus allow employees to be committed towards the organization. In addition, when the upper level management give full empowerment to their employees, it can make them (employees) more productive as they respond quickly to come out with good decisions to any changes in the environment.