The relationship between rewards system and job performance among support staff at IPG Kota Samarahan, Sarawak / Nur Adibah Abd Razak … [et al.]

Productivity level among employees can be measured through their job performance. According to Armstrong (2006), job performance among employees plays an important role in delivering sustained success to organizations. Employee performance actually helps the organization to develop and enhance their productivity and creativity. Therefore, job performances indicate the effectiveness of employee's specific actions that contribute to attaining organization mission and visions. There are several factors that influence the performance of the employee including motivation. According to Herzberg's Motivation-Hygiene Theory (1968), the two main factors are extrinsic and intrinsic rewards.