Promoting sustainable financial services through the adoption of e-wallet among Malaysian working adults / Anjelica Renny Sila

The 21st century marks the widespread diffusion of mobile services stemming from the latest mobile technologies that enable consistent connectivity to smart mobile phone users (Karim et al., 2020). The rapid advancement in smartphones, payment systems, and wireless telecommunications has significantly enhanced the means of purchase transactions in the real world, apart from cards and cash. The electronic wallet (e-wallet) has become the next wave of marketing, as payments are made using mobile devices. Using the e-wallet offers a level of ease and speed and gives consumers a sense of comfort and security in their purchase transactions.