The relationship between technostress creators and job satisfaction among administrative staff at Jabatan Pendidikan Negeri Sarawak/ Nurhanniezah Hifni

Due to the changes in technology, it has affected the users. Technology is designed to help the user; unfortunately, it has caused problems and stress to the users. Technostress happened due to rapid changes in computer technologies and it may increase user’s job satisfaction. This study to investigate the relationship between technostress creators and job satisfaction at Jabatan Pendidikan Negeri
Sarawak, which is one of the government agencies located in Kuching, Sarawak. The purpose of the study is to investigate the relationship between the three aspects of technostress (Techno-Overload, Techno-Invasion and Techno-Uncertainty) and job
satisfaction.The aim of the study was to investigate the relationship between technostress and job satisfaction among administrative staff in Sektor Khidmat Pengurusan Dan Pembangunan at Jabatan Pendidikan Negeri Sarawak. A total of 86 respondents
answered the questionnaires. The data was analysed using SPSS Version 20. The data shows that there was
negative and moderate relationship between techno-overload and job satisfaction (.324**). This indicated that administrative staff at Jabatan Pendidikan Negeri Sarawak stress if they have over workload in workplace. There was a positive and
moderate relationship between techno-invasion and job satisfaction (.300**) it is indicated that administrative staff can be reached any time even during the weekend. Besides that for techno-uncertainty and job satisfaction (.338**) it has positive and
moderate relationship. It indicated that administrative staffs are willing to adapt and learn new technology introduced.