The relationship between organizational commitment and job satisfaction among staff at Telekom Malaysia Berhad (TM) Kuching / Fifie Nurhafieza Zainal

The purpose of this study is to explore the relationship between organizational commitment and job satisfaction among staff at Telekom Malaysia Berhad (TM)
Kuching. Literature suggests that there are three factors that contribute to organizational commitment which are affective commitment, continuance
commitment and normative commitment that affect the job satisfaction among employee. The methodology in this study described the type of research design used, sampling frame, population, sampling technique, sample size, the unit of analysis, data collection procedures, type of instrument used, validity of instrument, and data analysis. The findings of the study supported the presence of significant positive relationships of organizational commitment and job satisfaction. The research discussion includes recommendations for organization to study and understand the impact of organizational commitment in their working environment in order to improve their employee’s job satisfaction. Besides, several recommendations are provided for future researchers who are interested to conduct further research in this area so that they can explore more and obtain in-depth valuable information to benefit various organization with similar interest.