Abstract
The objective of this study is to investigate the relationship between emotional intelligence factors and job performance among employees at Yayasan Sarawak, Kuching Sarawak. There are three types of research questions such as RQ1: What is the relationship between emotional awareness and job performance at Yayasan Sarawak, Kuching? RQ2: What is the relationship between self-assessment and job performance at Yayasan Sarawak, Kuching? RQ3: What is the relationship between self-confidence and job performance at Yayasan Sarawak, Kuching? In this study, the data were collected through questionnaires from 100 respondents and the returned questionnaires were 80. There are consists of executive, manager, secretary, administrative, and employee. The data was analyzed by using Statistical Package Social Science (SPSS) Version 23. The finding of results show that the correlation of emotional awareness and job performance is .207. It is low but have a positive correlation. In other hand, the correlation of self-assessment and job performance is .447**. It is moderate and significant. Meanwhile, the correlation of self-confidence and job performance is .295**. It is low and significant. The recommendations for employees are they should be more aware with their emotions because it will affects their job performance. Emotional intelligence
success is strongly influenced by personal qualities such as perseverance, self-control, and skill in getting along with others. Next, employees should have self-motivation. It is because motivation will affect their surroundings and can increase their performance in the organization. They must know their weaknesses and what should be improve for better future in order to achieve the organization goals. Lastly,
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Edward Ulok, Audreyna Daylor 960924-13-5422 |
Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HF Commerce H Social Sciences > HF Commerce > Personnel management. Employment management H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards |
Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management |
Programme: | Bachelor in Office Systems Management (Hons.) |
Keywords: | Yayasan Sarawak, emotional intelligence, employees |
Date: | 2018 |
URI: | https://ir.uitm.edu.my/id/eprint/62729 |
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