The relationship between communication styles and job performance among employees at Jabatan Kemajuan Masyarakat (KEMAS) Kota Samarahan, Sarawak/ Muhammad Al Amin Ariffin

The aims of this study were to to find out the communication styles were practice among employees in Jabatan Kemajuan Masyarakat (KEMAS), Kota Samarahan Sarawak and to identify whether there is relationship between communication style and job performance in the organization. Correlation method was used during this research meanwhile the whole population was used for questionnaire distribution with the total numbers of questionnaire 108 but only 99 questionnaires were able to recollect. The data was analyzed using SPSS version 20.0. All in all, Jabatan Kemajuan Masyarakat (KEMAS) Kota Samarahan practices assertive communication within the organization. The reason of this, because assertive communication has significant relationship with the job performance in the organization. Meanwhile the passive communication was the lowest communication style used in the organization because passive communication has negative significant relationship with the job performance in the organization.