The relationship between work-life balance and employees’ job performance among support staff in Pos Malaysia Berhad, Kuala Lumpur / Farah Adlin Shahmi Hipzan Shami

This study was conducted to have a clear and understanding towards the relationship between work-life and employees’ job performance. Work-life balance is divided into two categories consists of organizational factor and individual factor. Organizational factor consists of demand of work and culture of work. Meanwhile, individual factor consists of work orientation and personal control and coping. This research fulfilled its objective to identify the relationship between work-life balance (demand of work, culture of work, work orientation and personal control and coping) and employees’ job performance. The questionnaires have been distributed among the support staff of Pos Malaysia Berhad, Kuala Lumpur. The data was obtained via the survey questionnaires from 109 respondents. The Pearson Correlation Analysis and Reliability Analysis Test were done and the results showed that only one variable which is demand of work doesn’t have any relationship with the employees’ job performance (r=-.065) while the other variables which are culture of work (r=.363), work orientation (r=.468) and personal control and coping (r=.508) do have a positive relationship with the employees’ job performance at Pos Malaysia Berhad, Kuala Lumpur. In addition, it also includes the recommendation for the future researchers for future analysis and also for the organizations to make an improvement.