The relationship between interpersonal communication skills and employees’ satisfaction towards practical trainees at Institut Pendidikan Guru Tun Abdul Razak Campus (IPGKTAR), Kota Samarahan, Sarawak / Ira Maizura Badir Noon Zaman

Badir Noon Zaman, Ira Maizura (2016) The relationship between interpersonal communication skills and employees’ satisfaction towards practical trainees at Institut Pendidikan Guru Tun Abdul Razak Campus (IPGKTAR), Kota Samarahan, Sarawak / Ira Maizura Badir Noon Zaman. [Student Project] (Unpublished)

Abstract

Interpersonal communication is a skill where someone can respond to staff’s need positively, encouragement a non-discriminatory work environment. The
objective of this study was to determine the relationship between interpersonal communication skills and employees’ satisfaction towards practical trainees at Institut Pendidikan Guru Kampus Tun Abdul Razak (IPGKTAR), Kota Samarahan, while practical students included student from all institutions. This research was focused on employee’s satisfaction towards students’ interpersonal communication skills. There have three elements which is sending message, listening and providing feedback. Based on the findings done at Institut Pendidikan Guru Tun Abdul Razak (IPGKTAR), Kota Samarahan, the strong relationship occurs between interpersonal communication skills and employees’ satisfaction.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Badir Noon Zaman, Ira Maizura
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Personnel management. Employment management > Communication
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
H Social Sciences > HF Commerce > Personnel management. Employment management > Training of employees. Employer-supported education
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management
Programme: Bachelor of Office Systems and Management (Hons)
Keywords: Interpersonal communication skills, Employees’ satisfaction, Practical trainees, Institut Pendidikan Guru Tun Abdul Razak Campus (IPGKTAR), Kota Samarahan, Sarawak
Date: July 2016
URI: https://ir.uitm.edu.my/id/eprint/61215
Edit Item
Edit Item

Download

[thumbnail of 61215.pdf] Text
61215.pdf

Download (562kB)

Digital Copy

Digital (fulltext) is available at:

Physical Copy

Physical status and holdings:
Item Status:
On Shelf

ID Number

61215

Indexing

Statistic

Statistic details