Abstract
Interpersonal communication is a skill where someone can respond to staff’s need positively, encouragement a non-discriminatory work environment. The
objective of this study was to determine the relationship between interpersonal communication skills and employees’ satisfaction towards practical trainees at Institut Pendidikan Guru Kampus Tun Abdul Razak (IPGKTAR), Kota Samarahan, while practical students included student from all institutions. This research was focused on employee’s satisfaction towards students’ interpersonal communication skills. There have three elements which is sending message, listening and providing feedback. Based on the findings done at Institut Pendidikan Guru Tun Abdul Razak (IPGKTAR), Kota Samarahan, the strong relationship occurs between interpersonal communication skills and employees’ satisfaction.
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Badir Noon Zaman, Ira Maizura UNSPECIFIED |
Subjects: | H Social Sciences > HF Commerce > Personnel management. Employment management > Communication H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction H Social Sciences > HF Commerce > Personnel management. Employment management > Training of employees. Employer-supported education |
Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management |
Programme: | Bachelor of Office Systems and Management (Hons) |
Keywords: | Interpersonal communication skills, Employees’ satisfaction, Practical trainees, Institut Pendidikan Guru Tun Abdul Razak Campus (IPGKTAR), Kota Samarahan, Sarawak |
Date: | July 2016 |
URI: | https://ir.uitm.edu.my/id/eprint/61215 |
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