The relationship between emotional intelligence and job performance among employees at Jabatan Perangkaan Cawangan Sarawak, Kuching/ Nur Sharina Abang Sharif

Abang Sharif, Nur Sharina (2018) The relationship between emotional intelligence and job performance among employees at Jabatan Perangkaan Cawangan Sarawak, Kuching/ Nur Sharina Abang Sharif. [Student Project] (Unpublished)

Abstract

Many organizations have a different perspective towards Emotional Intelligence in becoming successful organizations. Emotion is difficult to predict because it involves our feeling and mental. State the central issue focused on addressing the decline in Job Performance and engaging employees to strive harder in achieving business goals. The purpose of this study is to investigate the relationship between Emotional Intelligence factors and Job performance
among employees atJabatan Perangkaan Cawangan Sarawak, Kuching. Emotional Intelligence consist of three factors such as emotional awareness, Self-assessment and Self-confidence. Out of 110 distributed questionnaires, 100 questionnaires have been collected. Data collecting was
done by using quantitative instrument method. The findings support that the relationship between Emotional awareness, Self-assessment and Self-confidence is positive, strong and significant with Job Performance among employees. The findings concluded that emotional awareness, Self-assessment and Self-confidence were identified in Jabatan Perangkaan Cawangan Sarawak they affected the Job Performance among employees at department in
Jabatan Perangkaan Cawangan Sarawak. It is important for the employees to have understanding on the Emotional Intelligence which affects the Job Performance. Future researcher should applying qualitative research design for better understanding in this study through interview with a group of employees.

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Item Type: Student Project
Creators:
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Email / ID Num.
Abang Sharif, Nur Sharina
UNSPECIFIED
Subjects: A General Works > Indexes (General)
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Business intelligence. Trade secrets
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement
H Social Sciences > H Social Sciences (General) > Research
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management
Programme: Bachelor of Office Systems and Management (Hons)
Keywords: Emotional intelligence, Job performance, Jabatan Perangkaan Cawangan Sarawak, Kuching
Date: December 2018
URI: https://ir.uitm.edu.my/id/eprint/60320
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