Abstract
Many organizations have a different perspective towards Emotional Intelligence in becoming successful organizations. Emotion is difficult to predict because it involves our feeling and mental. State the central issue focused on addressing the decline in Job Performance and engaging employees to strive harder in achieving business goals. The purpose of this study is to investigate the relationship between Emotional Intelligence factors and Job performance
among employees atJabatan Perangkaan Cawangan Sarawak, Kuching. Emotional Intelligence consist of three factors such as emotional awareness, Self-assessment and Self-confidence. Out of 110 distributed questionnaires, 100 questionnaires have been collected. Data collecting was
done by using quantitative instrument method. The findings support that the relationship between Emotional awareness, Self-assessment and Self-confidence is positive, strong and significant with Job Performance among employees. The findings concluded that emotional awareness, Self-assessment and Self-confidence were identified in Jabatan Perangkaan Cawangan Sarawak they affected the Job Performance among employees at department in
Jabatan Perangkaan Cawangan Sarawak. It is important for the employees to have understanding on the Emotional Intelligence which affects the Job Performance. Future researcher should applying qualitative research design for better understanding in this study through interview with a group of employees.
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Abang Sharif, Nur Sharina UNSPECIFIED |
Subjects: | A General Works > Indexes (General) H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Business intelligence. Trade secrets H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement H Social Sciences > H Social Sciences (General) > Research |
Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management |
Programme: | Bachelor of Office Systems and Management (Hons) |
Keywords: | Emotional intelligence, Job performance, Jabatan Perangkaan Cawangan Sarawak, Kuching |
Date: | December 2018 |
URI: | https://ir.uitm.edu.my/id/eprint/60320 |
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