The relationship between benefit of record management filing system and the job performance among support staff of administrative at Kota Sentosa Public Library/ Ennitter Elvister Akim

Many organizations today have implemented Filing System to shift from manual document which was found to be more reliable and efficient. However, in
managing the information employees’ will comprehend with technology to support document practices. The objectives of this were to find out the relationship between efficiency of record management filing system and the job performance among support staff. A supervise structured questionnaire was used at the main instrument and the data was analyzed using Statistical Package in the Social Science Software (SSPS) version 20.0. Researcher distributed 100 questionnaires to the support staff at Kota Sentosa Public Library but only 80 support staff responds the questionnaire. The results of the study show the support staff are common factors are the key elements regarding successful implementation of record management filing system. It is recommended for futures studies that an alternative method of data collection, be employed so as to obtain in depth information on what factors that really impact the intention to use record management filing system.