The relationship between acceptance of technological changes and job performance among administrative support staff at Politeknik Kuching Sarawak / Peviana Palong

In this study, the Technology Acceptance Model (Davis, 1989) with two major characteristics of perceived usefulness and perceived ease of use was used as a
basis to identify the relationship between the acceptance of technological changes and job performance among administrative support staff in government offices at Politeknik Kuching, Sarawak. According to Gallivan (2004) not all employees can cope with the rapid changes of new technology in organization and it is feared that such behaviour can influence job performance. The data were gathered from 86 administrative support staff at Politeknik Kuching by using questionnaires method. Results shows that the finding in acceptance of technological changes are positively and significantly correlated with the job performance. Which relationship between technology perceived ease of use and technical skills is very strong positive (r=.940, (n=83)p<0.05), in communications skills elements for job performance have a poor relationship with technology perceived usefulness (r=.750, (n=83)p<0.05). From the results, the organization need training to increase their employees performance in workplace.