Factors contributing to customers' satisfaction towards online banking in Sungai Petani / Mohamad Zahrul Asyiq Zuraidi and Ahsan Zikri Sarkawi

Zuraidi, Mohamad Zahrul Asyiq and Sarkawi, Ahsan Zikri (2018) Factors contributing to customers' satisfaction towards online banking in Sungai Petani / Mohamad Zahrul Asyiq Zuraidi and Ahsan Zikri Sarkawi. [Student Project] (Submitted)

Abstract

this chapter, it covers about the introduction of the research and it also provides universal explanation and framework of the research flow. In this
research, it mainly focusing and looking at on factor adding pleasant to customers towards online banking. The area will look at about the background of study, problem statement, research objective and question, significance of the study and summary of the first chapter.

Metadata

Item Type:	Student Project
Creators:	Creators Email / ID Num. Zuraidi, Mohamad Zahrul Asyiq 2016421736 Sarkawi, Ahsan Zikri 2016421708
Subjects:	H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling H Social Sciences > HF Commerce > Consumer satisfaction H Social Sciences > HF Commerce > Electronic commerce
Divisions:	Universiti Teknologi MARA, Kedah > Sg Petani Campus > Faculty of Administrative Science and Policy Studies
Programme:	Bachelor of Administrative Science
Keywords:	web offices; Internet; saving money
Date:	July 2018
URI:	https://ir.uitm.edu.my/id/eprint/54826