Factors that lead to job satisfaction among fire fighters at Fire Fighter and Rescue Station Sungai Petani Kedah / Muhammad Badrul Ashraf Samsuri and Muhammad Daniel Haiqal Rosli

Job satisfaction comprises the feelings of personnel and their behavioural manifestation towards their job. A job is known to be an activity that involves emotion and expression on satisfaction. Such emotions and behavioural expressions are linked to the positive or negative feelings that a personnel experienced towards their work fulfilment in the organization. This emotions are affected by factors associated with the job. The job-related factors, according to Yilmazel (2013), relate to wages, type of benefits, recognition working conditions, relationship with colleagues and supervisors. Factors like management style, work culture, teamwork, and motivation also have an effect on job satisfaction. Concerning research conducted by Abdul Kadar, Abdul Kalam, Hoque, Loo-See, Wanke and Arslan (2015), found that among the selected face of job satisfaction, employees reported a high level of satisfaction with the work environment, supervisor support and co-worker. They also documented a low level of satisfaction with contingent reward, wages, and fringe benefits. Job satisfaction has a moderate relationship in determining factors such as uncertainty of function, recognition encouragement from managers and cooperation with co-workers.