Communication barriers between local contractors and foreign unskilled labour / Muhamad Farhan Rosli and Kharizam Ismail

Rosli, Muhamad Farhan and Ismail, Kharizam (2018) Communication barriers between local contractors and foreign unskilled labour / Muhamad Farhan Rosli and Kharizam Ismail. In: 3rd Undergraduate Seminar on Built Environment and Technology 2018 (USBET2018), September 2018, Universiti Teknologi Mara Perak Branch.

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Abstract

Over the past few years, the number of foreign labour has increased tremendously due to vast development of the country’s economy. However leads to a new problem which is in aspects of communication barriers between local contractors and foreign unskilled labour. Hence, this issue comes out with an aim f the research which is to identify the method of local contractor in order to manage the
communications barrier towards foreign unskilled labour. The objectives are to identify the factors of communication barriers, to investigate the effects from communication barriers and to explore the approach of the local contractors that can be used to solve the communication barrier. A quantitative approach was used in this research and a questionnaire was used as the instrument which was distributed to the local contractors from G5. The outcomes of this research found that the highest factor was due to
insufficient knowledge of the local language as foreign labours’ fluency level depends mostly on years of
experience living in the country. This is regarded as a huge problem as total miscommunication could even cause accidents to happen in the construction site. Therefore, the best solution to overcome this problem is by conducting local language training classes for foreign unskilled labour by Construction Industry Development Board (CIDB). The result of this research will help the local contractors in order to
overcome the communication barriers towards foreign unskilled labour.

Metadata

Item Type: Conference or Workshop Item (Paper)
Creators:
Creators
Email
Rosli, Muhamad Farhan
muhamadfarhan94@yahoo.com
Ismail, Kharizam
khari511@perak.uitm.edu.my
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Immigrant labor. Foreign workers
H Social Sciences > HD Industries. Land use. Labor > Construction industry
H Social Sciences > HD Industries. Land use. Labor > Construction industry > Malaysia
T Technology > TH Building construction > Contractors
T Technology > TH Building construction > Contractors > Malaysia
Divisions: Universiti Teknologi MARA, Perak > Seri Iskandar Campus
Event Title: 3rd Undergraduate Seminar on Built Environment and Technology 2018 (USBET2018)
Event Dates: September 2018
Page Range: pp. 115-120
Official URL: https://icrp2018.wixsite.com/icrp18
Item ID: 46729
Uncontrolled Keywords: Communication Barriers; Foreign Unskilled Labours; Local Contractors
URI: https://ir.uitm.edu.my/id/eprint/46729

ID Number

46729

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