Factor affecting employee turnover intention in the hotel industry at Sungai Petani, Kedah / Muhammad Azman Rosli and Falah Imran Harun

This chapter discussed the forms and includes about the introduction of the research and it provides general explanation and overview of the entire research process. Furthermore, this research begins with mainly focuses and analyses about factor affecting employee turnover intention in the hotel industry at Sungai Petani. This chapter discussed the background of the study, problem statement, research objectives, research questions, significance of the study, scope of the study, definition of terms, limitations of the study and summary of this first chapter.