Determinants of job satisfaction: how satisfied are employees at Public Universities / Soo Kum Yoke ... [et al.]

Soo, Carolyn Kum Yoke and Zainon, Saunah and Hj Roslim, Norwati and Hasan, Nor Haniza (2019) Determinants of job satisfaction: how satisfied are employees at Public Universities / Soo Kum Yoke ... [et al.]. Insight Journal : International, Refereed, Open Access, Online Journal, 5 (4). pp. 28-35. ISSN 2600-8564

Abstract

The success of an organisation depends a lot on its employees’ satisfaction in carrying out their roles and duties. Thus, job satisfaction is seen to be a significant predictor of
employees’ work-related well-being. The current paper aims to determine the employees’ role within the organisation in relations to job satisfaction, as well as to determine whether
working environment contributes to job satisfaction. The paper also aims to examine the employer-employee relationship in accomplishing job satisfaction. This study was
conducted in a branch campus of a public university consisting of 17 lecturers. It uses quantitative method by means of a survey consisting of 18 items that are divided into three parts which include role within the organisation, working environment and relationship with superior. The results were tabulated using descriptive analysis. The findings show for the role of employees in the organisation, there were a small number of employees who did not feel valued by the organisation. This could be contributed by their not gaining permanent status of employment. The findings also showed that a small number of employees found that the workplace environment is stressful. These employees had less than three years of work experience which could cause them to have problems adapting fully to their work environment. Finally, it was found that the lecturers felt they were treated with respect by their superior and their relationship with their superior was generally good. It is recommended for future research to consider a more comprehensive study involving a larger scale of respondents from public and private universities.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Soo, Carolyn Kum Yoke
UNSPECIFIED
Zainon, Saunah
UNSPECIFIED
Hj Roslim, Norwati
UNSPECIFIED
Hasan, Nor Haniza
UNSPECIFIED
Contributors:
Contribution
Name
Email / ID Num.
Chief Editor
Zainon, Assoc. Prof Dr. Saunah
UNSPECIFIED
Editor
Raja Ahmad, Assoc. Prof Dr. Raja Adzrin
UNSPECIFIED
Editor
Soo, Assoc. Prof. Dr. Carolyn Kum Yoke
UNSPECIFIED
Editor
Kadri, Assoc. Prof. Dr Mohd Halim
UNSPECIFIED
Editor
Ismail, Dr. Noriah
UNSPECIFIED
Editor
Mohd Ariff Albakri, Associate Professor Dr. Intan Safinas
UNSPECIFIED
Editor
Khairani, Dr. Noor Sufiawati
UNSPECIFIED
Editor
Othman, Dr. Akmal Aini
UNSPECIFIED
Editor
Ismail, Dr. Norashikin
UNSPECIFIED
Editor
Ahmad, Associate Professor Dr. Syahrul Ahmar
UNSPECIFIED
Editor
Misman, Dr. Faridah Najuna
UNSPECIFIED
Editor
Shamsuddin, Associate Professor Dr. Amanuddin
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
Divisions: Universiti Teknologi MARA, Johor > Segamat Campus
Journal or Publication Title: Insight Journal : International, Refereed, Open Access, Online Journal
UiTM Journal Collections: UiTM Journal > INSIGHT Journal (IJ)
ISSN: 2600-8564
Volume: 5
Number: 4
Page Range: pp. 28-35
Related URLs:
Keywords: Job satisfaction; employees’ role; working environment; employer-employee relations; UiTM Cawangan Johor
Date: 2019
URI: https://ir.uitm.edu.my/id/eprint/42278
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