Factors affecting hotel employees’ performance / Rosliza Md Zani, Farah Merican Isahak Merican and Nur Sara Elenna Mazlan

Md Zani, Rosliza and Isahak Merican, Farah Merican and Mazlan, Nur Sara Elenna (2018) Factors affecting hotel employees’ performance / Rosliza Md Zani, Farah Merican Isahak Merican and Nur Sara Elenna Mazlan. Jurnal Intelek, 13 (2). pp. 11-21. ISSN 2682-9223

Abstract

Employee performance is defined as whether a person executes their job duties and responsibilities well since performance is a critical factor in organizational success. For that purpose, it requires the understanding for a particular position and that the employee knows the job performance basics and measures that he or she is relied upon to meet. This research aims to study the relationship between performance predictors such as empowerment, teamwork, and work environment with employee performance in hotel industry. It was found that teamwork and work environment have significant correlation with employees’ performance. This research concluded that there is a strong relationship between teamwork and employees’ performance, and also is the most dominant factor that influences employee performance.

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Item Type: Article
Creators:
Creators
Email / ID Num.
Md Zani, Rosliza
UNSPECIFIED
Isahak Merican, Farah Merican
UNSPECIFIED
Mazlan, Nur Sara Elenna
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment
H Social Sciences > HF Commerce > Personnel management. Employment management > Job evaluation
Divisions: Universiti Teknologi MARA, Perlis > Arau Campus
Journal or Publication Title: Jurnal Intelek
UiTM Journal Collections: UiTM Journal > Jurnal Intelek (JI)
ISSN: 2682-9223
Volume: 13
Number: 2
Page Range: pp. 11-21
Keywords: Empowerment, teamwork, work environment, employee performance.
Date: December 2018
URI: https://ir.uitm.edu.my/id/eprint/41235
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