A study of relationship between employee's emotional intelligence and job performance at Pejabat Pengurusan Air Pahang Berhad (PAIP) / Shahdatul Aziha Kamarudzaman

The final report project was carried out in order to fulfill the requirement of Academic Project (ASM662). This study was conducted in Pejabat Pengurusan Air Pahang Berhad (PAIP). There were two main objectives which were to analyze the elements of emotional intelligence used among employee's in the organization and to determine the relationship between employee's emotional intelligence and their job performance. The types of emotional intelligence were self-awareness, self-management, social awareness and relationship management. By referring to the table of Krejcie and Morgan (1970), the population of staff at PAIP was 80 hence the sample size taken was 66. The sampling technique used in this study was simple random sampling and by using ballot. From the overall findings, it can be concluded that there was a relationship between employee's emotional intelligence and job performance. For future researchers might examine relationship between emotional intelligence and other dependent variables such as job motivation and quality of work life.