Internal factors affecting job satisfaction of PUNB employees in the investment department / Nurdalila Abdul Razak & Nurfarrahana Aini Bahren

Perbadanan Usahawan Nasional Berhad (PUNB) is the organization that offered the services to the entrepreneur such as providing funds, offering consultancy as well as monitoring the business activities. As an employer, PUNB has been providing good perks and benefits to their employees. However, there are some issues that cause dissatisfaction among the employees. Job satisfaction in the organization is crucial to accomplish their mission and vision. Therefore, the objectives of this study are to identify the current situation on job satisfaction, to determine the relationship between job satisfaction, leadership, salary and workload and to provide appropriate recommendations based on the outcomes of the findings. This study employs the quantitative approach where 50 questionnaires were distributed to the staff of Investment Department in PUNB. 46 staffs participated in this study. It is found that workload has a strong positive relationship while salary has a weak positive relationship in affecting the job satisfaction. However, there is no relationship between leadership style and job satisfaction. Thus, it is recommended that in order to reduce dissatisfaction among the employees, PUNB should enhance benefits to the employees and help them in achieving their KPI.