Managing employee commitment through human resource practices and AMO model: A study among Gen Y SMEs employees / Norzanah Mat Nor, Elaina Rose Johar and Roshidi Hassan

Mat Nor, Norzanah and Johar, Elaina Rose and Hassan, Roshidi (2019) Managing employee commitment through human resource practices and AMO model: A study among Gen Y SMEs employees / Norzanah Mat Nor, Elaina Rose Johar and Roshidi Hassan. In: The 6th International Accounting & Business Conference 2019. UiTM Cawangan Johor, Segamat, Johor, p. 67.

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Abstract

Researchers and practitioners have been very enthusiastic and spend the most determinations to study all possible means in order to grab the most advantage from their human resources especially the Gen Y employees. These employees are pertinent to the part of organisation’s strategic business plan and contribute to the organisation’s performance as well as sustainable competitive advantage.
Hence, employee commitment remains a key challenge especially in small and medium enterprises (SMEs) in Malaysia. The purpose of this paper is to investigate the relationship of compensation, training, employee involvement as well as the ability, motivation and opportunity (AMO) model towards employee commitment. The study also seeks to provide the theory-based empirical
evidence that the role of AMO model as a mediator in achieving the commitment of employees and used Social Exchange Theory (SET) in order to explain the theoretical rationale of the study model. A total of 168 Gen Y employees representing SMEs service sectors in Selangor participated in this study. PLS-SEM was utilised in order to explain the relationship among human resource practices towards employee commitment as well as AMO model as a mediator. A key finding that emerged from the analysis showed that only training has direct relationship toward the employee commitment and AMO model plays an important role in gaining employee commitment as it mediates the relationship of employee involvement. However, compensation has no effect in any relationship. The research study undoubtedly provided in-depth understanding that the AMO model plays an important role in increasing the employee’s commitment to organisations and emphasises the value of AMO model in their workplace practices.

Metadata

Item Type: Book Section
Creators:
Creators
Email
Mat Nor, Norzanah
-
Johar, Elaina Rose
-
Hassan, Roshidi
-
Contributors:
Contribution
Name
Email / ID Num.
Patron
Kassim, Mohd Azraai
UNSPECIFIED
Patron
Joyosumarto, Subarjo
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Small business. Medium-sized business
H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment
H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Employee participation in management. Employee ownership. Industrial democracy. Works councils
Divisions: Universiti Teknologi MARA, Johor > Segamat Campus
Volume: 6th
Page Range: p. 67
Item ID: 38415
Uncontrolled Keywords: Human resource practices; AMO model; Employee commitment; UiTM Cawangan Johor
URI: https://ir.uitm.edu.my/id/eprint/38415

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38415

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