A study of the relationship between leadership effectiveness and job performance in Betong Division administration/ Surayah Morshidi

Morshidi, Surayah (2015) A study of the relationship between leadership effectiveness and job performance in Betong Division administration/ Surayah Morshidi. Degree thesis, Universiti Teknologi MARA Cawangan Sarawak.

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Abstract

Leadership effectiveness is very important to make sure the employees are in the high standard level of job performance. Each organization whether as public organization or private organization need a strong leaders in every aspect such as in this study that is Leading Self, Leading Others and Leading Organization. These three (3) competencies are very important that leaders should nurture as now a days public or customers' needs and demand eare more advance and sophisticated. As one of government agencies in Sarawak, Betong Administration Division should develop such leaders in order to counter this kinds of customers. Complaints on bad services given by government staff thru Talikhidmat are keep exist every year and as a leader, this issues need to solve in an effective ways. Thus the main reason to conduct this study is to determine the relationship between lead.ership effectiveness and job performance of the employees as researcher want to see how far the job performance is affected by the leadership effectiveness. This study are to test the level of leadership effectiveness among the leaders and job performance among the employees. 107 out of 130 employees of Betong Administration Division respondent returned the questionnaire. The findings were share with the Administration Unit in Betong Resident Office for internal use. The SPSS 22 was used to measure the statistical for the quantitative items, data has been analyse and the results from the findings is, it is proven that there are positive relationship between Leadership effectiveness and Job performance among leaders and employees in Betong Administration Division. Therefore, the findings from this study will contribute to the positive climate inside the organizations as the identified leadership competencies are the important element of effective leaders that need to be nurture and develop by the present leaders and new leaders of Betong Administration Division.

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Item Type: Thesis (Degree)
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Morshidi, Surayah
2012466096
Subjects: H Social Sciences > HA Statistics > Theory and method of social science statistics > Data processing. Including SPSS
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Leadership. Transformational leadership
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Administrative Science and Policy Studies
Programme: Administrative Science & Policy Studies
Item ID: 36820
Uncontrolled Keywords: Leadership effectiveness, Job performance, Betong division, Administration,
URI: https://ir.uitm.edu.my/id/eprint/36820

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