Abstract
The paper assesses the significance of the 7p’s of marketing in influencing consumer selection of shopping center among consumer in Melaka Tengah. Research objective for this study is to define the significant relationship between independent variables (product, price, place, promotion, people, process and physical evidence) and dependent variable (customer selection of shopping center) and also to determine the most factors that highly influence consumer selection of shopping centers in Melaka Tengah. Data was gathered from a convenience sampling with 100 respondents using a questionnaire informed by 35-items construct based on the 7p’s of marketing amongst the consumer in Melaka Tengah. Descriptive analysis, coefficient correlation analysis and regression analysis were employed to analyze the data by using Statistical Package for Social Science (SPSS) 20 version. The result shows that all of the 7p’s of marketing has significant relationship with customer choice of shopping center in Melaka Tengah. However, among the 7p’s marketing, product is the most factors that highly influence consumer selection of shopping centers in Melaka Tengah.
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. George, Stephanie Unyang 2011279764 Lambu, Suliza 2011407014 |
Subjects: | H Social Sciences > HF Commerce > Marketing > Marketing research. Marketing research companies. Sales forecasting H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling H Social Sciences > HF Commerce > Shopping centers. Shopping malls |
Divisions: | Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management |
Programme: | Bachelor of Business Administration (Hons) Marketing (BA240) |
Keywords: | Customer selection; Shopping center; 7P’s |
Date: | 2014 |
URI: | https://ir.uitm.edu.my/id/eprint/31403 |
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