A case study: causes and effect of employee’s turnover at Petronas Penapisan (Melaka) Sdn Bhd / Noorzaika Ab Rahman

This study examines the employee turnover, effects and forwards some strategies on how to minimize employee turnover in Petronas Penapisan (Melaka) Sdn Bhd. There are three objectives of the study which is investigate what are the causes, consequences and action need to be taken in reducing high employee turnover in operational department at Petronas Penapisan (Melaka) Sdn Bhd.In this study, data are obtained from primary and secondary sources. The primary data of this study is interview and observation done by the researcher. The interview has been conducted from related people in this industry to collect the data and information to support the structure of the research. Besides, there are several sources of secondary data that been used in this study such as books, journals, article and annual report of companies. The findings of this study based on the analysis that obtain from observation and interviews throughout the company. More over in tools and measurement there are the data of employees’ turnover at Petronas Penapisan (Melaka) Sdn Bhd. In chapter 5 which is the last chapter of this research discuss about the conclusion and recommendation given by the researcher in this study. There are two recommendations that been proposed in this study.