An investigation of intrinsic and extrinsic motivation towards the level of employees' job satisfaction at Ibu Pejabat Jabatan Bomba Dan Penyelamat Malaysia Negeri Pahang (JBPM Negeri Pahang) / Hanun Hamzah

The study was conducted in order to identify the relationship between employee
motivation and job satisfaction. There are two types of motivation which are extrinsic
motivation and intrinsic motivation. According to the previous researchers, motivations
depend on the employees' job satisfactions. If employees do not feel motivated, they will not
feel fully satisfied with their jobs. The instrument used to conduct this survey was by
distributing the questionnaires. The questionnaires were distributed to eighty (80)
respondents in Ibu Pejabat Jabatan Bomba dan Penyelamat Malaysia Negeri Pahang (JBPM
Negeri Pahang) by using the simple random sampling technique.
The findings of the data are clearly shows that's the mean of the employees at Ibu
Pejabat Jabatan Bomba dan Penyelamat Malaysia Negeri Pahang (JBPM Negeri Pahang) is
moderately high and there is significant relationships between motivational factors and
employee's job satisfaction. Therefore the alternate hypothesis is accepted.
It can be concluded that the majority of the respondents at in Ibu Pejabat Jabatan
Bomba dan Penyelamat Malaysia Negeri Pahang (JBPM Negeri Pahang) is male and were
married. Most of the respondents were Diploma holder and age between 28 years old to 35
years old and have 6 to 10 years working experience with most of them held lower
management position. The findings show that among the motivation factors, the most
influential factor that affects employees is self-interest. Self-interest can be described as a
passion toward the responsible tasks, willingly to do the work without any stress or pressure
Therefore, after the data were collected and analyzed, the researcher suggested the
recommendation for the organization is to increase the monetary rewards in order to motivate
the employees to perform the work efficiently. The recommendation for future research is to
focus more on adding the population size in order to get more valid and concrete data. Other
than that, the instruments should be varied.