Study on the impact of the promotions towards customer acceptance the Mayban financial hire purchase: case study analysis in MBF Mentakab Pahang / Mimi Zelia Mustapa

Mustapa, Mimi Zelia (2002) Study on the impact of the promotions towards customer acceptance the Mayban financial hire purchase: case study analysis in MBF Mentakab Pahang / Mimi Zelia Mustapa. [Student Project] (Unpublished)

Abstract

Finance companies were a phenomenon of the 1960's as limited companies engaged with many lending activities. Therefore Mayban Finance Berhad as one of Maybank Group subsidiaries leading the other finance companies as the largest bank - backed finance companies in Malaysia by providing quality finance services This researches focus on the impact of the Mayban Finance Hire Purchase promotions and advertisement towards the customer acceptance. Promtions involve the tools and the media used by Mayban Finance Mentakab in order to attract customer awareness as well as their acceptance. This involves pamphlet, posters, advertisement in newspapers, Internet and others promotional tools implemented by Mayban Finance.

This project paper consists of five chapters, which on its own provides an explanation to the topic being explored. Chapter one consist of introductions about the company, services offered and promotions related to the services especially Hire Purchase. Chapter two consists of literature review which explaining the topics in terms of marketing terms and theories. Chapter three consist of research methodology .it explains about the research procedures, sampling techniques, data collections and data analysis had been used. Chapter four contains the discussions on the findings and analysis of the study, which based on the hypothesis of the study. Chapter five consists of the conclusions and recommendations from the researcher. Appendices and bibliography attached are relevant references, list of journal and book, and related graphs and chart

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Mustapa, Mimi Zelia
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
H Social Sciences > HF Commerce > Customer services. Customer relations
H Social Sciences > HF Commerce > Personnel management. Employment management > Promotions
H Social Sciences > HG Finance > Banking > Acceptances
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management
Keywords: Promotions; Customer acceptance; Finance
Date: 2002
URI: https://ir.uitm.edu.my/id/eprint/22345
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