Listening styles of ESL instructional leaders in secondary schools in Sri Aman, Sarawak / Garcia Elsie Harris

Harris, Garcia Elsie (2013) Listening styles of ESL instructional leaders in secondary schools in Sri Aman, Sarawak / Garcia Elsie Harris. Masters thesis, Universiti Teknologi MARA.

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Abstract

Instructional leaders create the opportunity to develop relationships based on listening. The most
obvious problem is, of all the communication skills, listening is the earliest learned and the most
frequently used, yet it seems to be the least mastered. Henceforth, this case study was conducted
with the aim to identify the listening styles of ESL instructional leaders in secondary schools
located in Sri Aman District, Sarawak. The descriptive study comprised 70 ESL teachers from
six secondary schools in Sri Aman District, Sarawak. The case study employed a mixed method
research design where data were collected via a questionnaire survey and in-depth semistructured
interviews. The quantitative data were analysed using SPSS version 17 for Windows
while qualitative data were analysed based on the research questions in order to trace emerging
patterns. The findings revealed that People-Oriented listening style was the most preferred
listening style among ESL instructional leaders followed by Content-Oriented listening style,
Time-Oriented listening style and Action-Oriented listening style. Findings also indicated that
there were no significant differences in listening styles between male and female ESL
instructional leaders. The analysis also depicted that there was no significant difference in
listening styles between the novice and experienced ESL instructional leaders. Moreover,
findings revealed that there was no significant difference in listening styles between the urban
and the rural ESL instructional leaders. Physical distractions, communication style, personal
emotion and attitude and non-verbal cues were some of the main challenges faced by ESL
instructional leaders. The findings imply that educational leaders need to be attentive of effective
listening styles as it can enhance the teaching and learning process. It also may enhance their
communication skill in schools.

Metadata

Item Type: Thesis (Masters)
Creators:
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Harris, Garcia Elsie
UNSPECIFIED
Subjects: L Education > LB Theory and practice of education > Teaching (Principles and practice) > Instructional systems
P Language and Literature > P Philology. Linguistics > Language and education > Malaysia
P Language and Literature > PE English language > Modern English > Language > Grammar. Theory. Terminology, etc. > Comprehensive works. Compends
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Education
Item ID: 14909
Uncontrolled Keywords: Instructional leadership; Listening; Communication.
URI: https://ir.uitm.edu.my/id/eprint/14909

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