Abstract
Quest Learning Sdn Bhd is a Malaysian-based talent management and consulting organization that was founded in 1984, and has branch operations in the other parts of Asia such as China, Singapore, Hong Kong, Indonesia and Thailand. The company engages in the provision of customized and results-oriented training, coaching and consulting solutions devised to enhance organizational performance, productivity and profitability. These include Strategy and Business Acumen, Leadership and Management, Persuasive Communication and Influence, Sales and Marketing, Service Quality Excellence, and Organizational Development that include their core service areas. Quest Learning will offer an effective and flexible training using a combination of classroom and online training covered by traditional classroom and using digital and remote learning platforms as well. More than forty years of practice have helped Quest Learning to unite with various global brands, contributing to such measurable and important results as the 40-900 percent sales growth, up to 40 percent faster project completion, 15 percent cost reduction, above 22 point increase in customer satisfaction, and more than 20 percent staff retention growth, the general productivity growth of over 90 percent. Across the board, the methodology adopted by the company is that of ensuring alignment of employees' individual and team strengths towards corporate goals through long-term, strategic engagement programs, numbering 12 to 24 months, which have been shown to affect up to a 98% increase in managerial performance. Quest Learning with its ideology of continuous learning and strategic alignment would be the right choice by the organizations in the Asian region that look forward to generating a long-term development and competitive edge.
Metadata
| Item Type: | Monograph (Industrial Training) |
|---|---|
| Creators: | Creators Email / ID Num. Ahmad Zamri, Nur Nabila Huda 2022899232 |
| Contributors: | Contribution Name Email / ID Num. Advisor Mohd Abas, Norazira UNSPECIFIED |
| Subjects: | H Social Sciences > HF Commerce > Customer services. Customer relations H Social Sciences > HF Commerce > Personnel management. Employment management L Education > LC Special aspects of education > Types of education > Professional education > Interns. Internship programs |
| Divisions: | Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management |
| Keywords: | Quest Learning Sdn Bhd, Internship, SWOT analysis |
| Date: | 2025 |
| URI: | https://ir.uitm.edu.my/id/eprint/134716 |
