Food safety knowledge, attitude and hygiene practices among food court handlers in Batu Pahat, Johor

Mohamed @ Naba, Mohaini and Muhammad Fadhil, Muhammad Arradhi and Jaafar, Siti Nur’ Afifah and Wan Zainal Shukri, Wan Hafiz and Abdul Rahman, Abdul Rais (2025) Food safety knowledge, attitude and hygiene practices among food court handlers in Batu Pahat, Johor. Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 17 (3): 10. pp. 117-135. ISSN 1985-8914 , 2590-3837
Abstract

Food courts play a vital role in the food service industry as they offer diverse culinary experiences to consumers. However, ensuring food safety in such environments remains a significant challenge due to the high number of food handlers and the varying levels of hygiene practices. This study aimed to assess the knowledge, attitudes, and hygiene practices of food handlers in food courts located in Batu Pahat, Johor. A cross-sectional study was conducted using a structured questionnaire and convenience sampling of 200 food handlers. The findings indicate that food handlers generally possess a high level of food safety knowledge and demonstrate positive attitudes. However, their knowledge does not always translate into safe food handling practices. Furthermore, statistical analyses revealed no significant relationship between food safety knowledge and food safety practices, indicating potential gaps in the application of knowledge. Additionally, demographic factors such as age, marital status, education level, and food safety training significantly influenced food safety knowledge, attitudes, and practices. The study highlights the need for continuous training and enforcement of hygiene regulations to enhance food safety practices among food handlers.

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