Motivational practices introduced by Majlis Perbandaran Alor Gajah (MPAG) towards employees’ satisfaction

The purpose of this study is to ascertain and expose the satisfaction of employee regarding the motivational practices in Majlis Perbandaran Alor Gajah (MPAG) and also to suggest the possible solution that can be used to overcome certain problems. To get insight into this study, the researcher not only went to MPAG to see the real working environment but also conducting a research studies under supervision of En. Mohd. Zulhilmi Mohd. Yunus. The information that researcher received from him, along with input data that collected in the Internet and other sources assisted the researcher to develop questionnaires. Questionnaires are used as data gathering too. Given with time and cost constraint, questionnaires prove to be the most effective method. In this study, convenience sampling is used. The sample provided to 30 respondents and the data collect period is done within seven days at MPAG itself. The results of this study were tabulated using computer technique especially the SPSS. The package calculated analytical computations such as frequency table and also pie charts which assisted in interpreting and analyzing the result of this study. The conclusion of this study is outcome from finding and survey. Based on the finding, the researcher found that most of the respondents do response positively to every question asked to them and few of them rejecting to answer, which lead to unavailable increment of data collection period. As a result MPAG have to improve certain aspect regarding their motivational practices in order to satisfy their employees.