Abstract
Live streaming has become a rapidly growing marketing trend in Malaysia, offering more interactive and engaging experiences compared to traditional online sales. By combining e-commerce and entertainment, live streaming showcases products in realtime, creating a dynamic shopping experience for consumers. This study explores the factors influencing live-stream shopping behaviour among E-PJJ students at UiTM Pasir Gudang, Johor. A quantitative approach was employed, utilizing convenience sampling to select 236 respondents. Data collection was conducted via a Google Form questionnaire. The findings reveal that perceived interactivity is the most significant factor influencing live-stream shopping behaviour. Despite its Cronbach's alpha value of 0. 782 being slightly lower than other factors, perceived interactivity demonstrates a significant relationship with purchase behaviour (p-value < 0.005, beta = 0.265). These results align with previous studies highlighting interactivity as a key driver of consumer behaviour in live-stream shopping. The study provides practical insights for merchants to enhance customer experience, trust, and sales through live-stream platforms. It also suggests future research to explore live-stream shopping behavior using the Technology Acceptance Model (TAM) within the Malaysian context. These findings contribute to a better understanding of live-stream shopping dynamics and support the development of more effective strategies for this emerging retail segment
Metadata
| Item Type: | Student Project |
|---|---|
| Creators: | Creators Email / ID Num. Ehsan Ahmad, Siti Saaleha UNSPECIFIED |
| Contributors: | Contribution Name Email / ID Num. Advisor Ab Rahim, Ruqaiyah 292656 |
| Subjects: | H Social Sciences > HF Commerce > Marketing > Telemarketing. Internet marketing H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling |
| Divisions: | Universiti Teknologi MARA, Johor > Pasir Gudang Campus > Faculty of Business and Management |
| Programme: | Bachelor of Business Administration (Hons) Marketing |
| Keywords: | Live streaming, Marketing trend, Shopping behaviour, Consumer behaviour |
| Date: | 2025 |
| URI: | https://ir.uitm.edu.my/id/eprint/117859 |
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