Integration of artificial intelligence in human resource management: analyzing opportunities, challenges, and human-AI collaboration / Adil Benabou and Fatima Touhami

This study explored the role of Artificial Intelligence (AI) in transforming Human Resource Management (HRM). By systematically reviewing a wide range of literature, this study highlighted both the potential benefits and challenges associated with AI in HRM. From an initial collection of 983 articles, we focused on 91 key studies that provided in-depth insights into AI’s impact on HR functions such as recruitment, employee integration, career management, payroll, and compensation. While AI has the capacity to significantly enhance these functions, its integration also raises important issues, including ethical concerns, biases, data privacy, and the need for extensive employee training and reskilling. This review underscores the importance of balancing technological innovation with ethical considerations and employee well-being. By offering practical insights and suggesting directions for future research, this study aimed to assist HR practitioners and researchers in effectively leveraging AI to improve organizational performance and employee satisfaction.