The online classroom, a place where no virus can enter: UiTM Sarawak undergraduates' engagement during the COVID-19 pandemic / Caesar Delwis ... [et al.]

Delwis, Caesar and Sarkawi, Adib and Johari, Aiza and Chachil, Ketty and Morni, Affidah (2024) The online classroom, a place where no virus can enter: UiTM Sarawak undergraduates' engagement during the COVID-19 pandemic / Caesar Delwis ... [et al.]. International Journal of Service Management and Sustainability (IJSMS), 9 (1): 5. pp. 63-76. ISSN 2550-1569

Abstract

COVID-19 has undeniably shifted the educational landscape in Malaysia and the overnight decision to switch to online teaching and learning has presented challenges for students in Sarawak, which is the largest state in Malaysia. After the COVID-19 movement control order was lifted and many undergraduates returned to campuses, they expressed their relief at no longer having to contend with the detrimental effects of online learning, such as heightened stress and anxiety, which led to a range of psychosocial issues. Despite some students gaining valuable experiences from these new learning environments, a significant number have faced challenges in maintaining motivation for their courses. The objective of this study is to investigate and examine the reasons affecting the online learning challenges faced by university students in Sarawak. The challenges impacting students' engagement in online learning were examined through the investigation of five independent variables namely, personality, behavioural, technological savviness, availability of home Internet access, and the structure of the online courses. A set of questionnaires, along with data from focus group interviews, were used to collect information from a total of 102 participants. These participants were selected from two branch campuses of a local university situated in Samarahan, Sarawak. The implication of this study to update knowledge with a wide range of student satisfaction and motivation through online learning during the COVID-19 pandemic, especially to improve student satisfaction and motivation for a successful learning process suggests that it can be considered an effective learning method. This study is beneficial for education experts, lecturers, teachers, trainers, and technologists who are interested in assessment, learning, guidance, design, and online-based learning environments during a pandemic or after a pandemic to increase motivation and satisfaction in learning.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Delwis, Caesar
UNSPECIFIED
Sarkawi, Adib
adibsarkawi@uitm.edu.my
Johari, Aiza
aiza@uitm.edu.my
Chachil, Ketty
UNSPECIFIED
Morni, Affidah
UNSPECIFIED
Subjects: L Education > LB Theory and practice of education > Higher Education > Methods of study
L Education > LB Theory and practice of education > Higher Education > Technology. Information technology. Internet in higher education
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan II Campus
Journal or Publication Title: International Journal of Service Management and Sustainability (IJSMS)
UiTM Journal Collections: UiTM Journal > International Journal of Service Management and Sustainability (IJSMS)
ISSN: 2550-1569
Volume: 9
Number: 1
Page Range: pp. 63-76
Related URLs:
Keywords: Challenges, Course structure, Internet access, Online learning, Technological savviness
Date: 30 March 2024
URI: https://ir.uitm.edu.my/id/eprint/105584
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