Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern.

Ward, Veda and Mattern, Alex (2019) Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern. Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 7 (3). pp. 1-16. ISSN 2590-3837

Abstract

Natural disasters are increasing around the world and at the same time the hospitality industry is poised for growth. Recent emphasis on standards for pre-professional education and high-quality industry experiences have attracted professionals to be committed to longer term careers in industry. The present study, informed by four theoretical frameworks, incorporates and tests the dynamic interaction among three of the drivers in hospitality, tourism, culinary and recreation career areas; sustainability, safety and security. A case study methodology was employed to examine a series of industry responses to a specific natural disaster. Responses by various industry sectors were reviewed. Recommendations are made for future research, human resources approaches, technological innovation and integration that allow the industry to become a key player in this context.

Metadata

Item Type: Article
Creators:
CreatorsID Num. / Email
Ward, VedaUNSPECIFIED
Mattern, AlexUNSPECIFIED
Subjects: T Technology > TX Home economics > Hospitality industry. Hotels, clubs, restaurants, etc. Food service
T Technology > TX Home economics > Hospitality industry. Hotels, clubs, restaurants, etc. Food service > Malaysia
T Technology > TX Home economics > Hospitality industry. Hotels, clubs, restaurants, etc. Food service > Quality control
T Technology > TX Home economics > Hospitality industry. Hotels, clubs, restaurants, etc. Food service > Reservation systems
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Hotel and Tourism Management
Journal or Publication Title: Journal of Tourism, Hospitality & Culinary Arts (JTHCA)
Journal: UiTM Journal > Journal of Tourism, Hospitality & Culinary Arts
ISSN: 2590-3837
Volume: 7
Number: 3
Page Range: pp. 1-16
Official URL: https://fhtm.uitm.edu.my/images/jthca/Vol12Issue1/...
Item ID: 32334
Uncontrolled Keywords: Natural disaster, case study, Camp Fire, disaster management, community
URI: http://ir.uitm.edu.my/id/eprint/32334

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