A study on factors affecting employee’s job satisfaction at Malaysian Qualifications Agency (MQA) / Syed Afifi Sayed Abd Rahman

Sayed Abd Rahman, Syed Afifi (2014) A study on factors affecting employee’s job satisfaction at Malaysian Qualifications Agency (MQA) / Syed Afifi Sayed Abd Rahman. [Student Project] (Unpublished)

Abstract

This research was carried out to examine the factors affecting the job satisfaction at Malaysian Qualifications Agency (MQA). Job satisfaction in employees seems to be declining even though there are continues initiative to help them by giving them training and development to improve the quality of employee’s performance to achieve organization success. In present organizational culture, job satisfaction has emerged into organizational performance and become its major component. Job satisfaction can represent the moral of employees in carrying their task, duties and responsibilities and it directly affect their performance. The question arises thus, why exactly job satisfaction might be decline year by year. The scope of research is focusing on three factors affect the job satisfaction in employees are pay factor, working conditions and workload. This study involved 120 employees excluded high position in Malaysian Qualifications Agency (MQA). The instrument used in this research was a set of questionnaires. The findings of this study indicate pay factor, working condition and workload show how the factors affect toward job satisfaction. The entire factors have a significant correlation relation with job satisfaction. Based on the findings, the researcher recommends to organization (Malaysian Qualifications Agency (MQA) using this research as reference to improve employee’s job satisfaction and continue this for future research.

Metadata

Item Type: Student Project
Creators:
CreatorsEmail / ID. Num
Sayed Abd Rahman, Syed Afifi2010969203
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational behavior. Corporate culture
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
H Social Sciences > HF Commerce > Personnel management. Employment management > Training of employees. Employer-supported education
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management
Programme: Bachelor of Business Administration (Hons) Human Resource Management (BA243)
Item ID: 31616
Uncontrolled Keywords: Job satisfaction; Training and development; Organization success; Organizational culture
URI: http://ir.uitm.edu.my/id/eprint/31616

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