The relationship between social media participation and employees' performance at Hamdan Abdullah Sdn Bhd, Kerteh, Terengganu Darul Iman / Aziemah Mohamed Yusoh

The purpose of this study was to identify the relationship between social media
participation and employees' job performance at Hamdan Abdullah Sdn Bhd,
Labohan, Kerteh, Terengganu Darul Iman. 1. This study also aims to determine
the impact between social media participation on communication skills and
knowledge sharing in employees' job performance. Apart from that, this study also
was to identify the most influencing factor of social media participation on
employees' job performance. 50 questionnaires were distributed to the respondents at
different department which were Finance, Operations, Tender, Procurement,
Administration, Human. Resource and Health, Safety and Environment (HSE).
Elements of social media participation in this study included communication skills
and knowledge sharing. Statistical Package for Social Science (SPSS) Version 23.0
was used to analyze the data. Social media participation among the employees can
enhance their communication skills and knowledge sharing. The significant and
positive correlation between social media participation and employees' job
performance indicated that research consistently identifies communication skills as the
element that must be improved. Therefore, the most dominant factor is knowledge
sharing that influences the dependent variable, employees' job performance. The
hypotheses were accepted· as it is significant and have positive relationship between
social media participation and employees' job performance. There were some
recommendations for the organization and suggestions for future research from this
study that can precise employees' job performance