Items where Subject is "Passenger service"
- Library of Congress Subject Areas (1)
- H Social Sciences (1)
- HE Transportation and Communications (1)
- Air transportation. Airlines (1)
- Management of airlines (2)
- Passenger service (7)
- Management of airlines (2)
- Air transportation. Airlines (1)
- HE Transportation and Communications (1)
- H Social Sciences (1)
A
The study of factors determining service quality of the customer service agents in passenger handling department (KL Airport Services Sdn Bhd) / Azwani Abu Bakar. (2010) [Student Project] (Unpublished)
Customer handling in service deviation: Malaysia Airlines (MAS) / Mohd Yusni Arop. (1998) Degree thesis, thesis, Universiti Teknologi MARA (UiTM).
H
An improvement of passenger service charge collection system for Malaysia Airports Berhad / Siti Aniza Hasan. (1995) [Student Project] (Unpublished)
A study of passenger handling practices at Pelangi Air Sendirian Berhad / Abdul Halim Hassan. (1994) [Student Project] (Unpublished)
I
Pandangan pengguna terhadap keberkesanan identiti korporat syarikat penerbangan bajet rendah: kajian kes Air Asia Airlines / Mohd Hafizul Idham. (2003) Degree thesis, thesis, Universiti Teknologi MARA.
M
Sistem penerbangan Malaysia: kajian ke atas bilangan penumpang, jumlah pengendalian kargo dan kiriman dari 1972 hingga 1988 / Maizan Mahmud. (1989) Diploma thesis, thesis, Insititut Teknologi MARA.
Project and operational stakeholders’ perspectives of an airport terminal project outcome / Nor Azlina Mohd Isa. (2019) PhD thesis, thesis, Universiti Teknologi MARA (UiTM).