Items where Subject is "Passenger service"
- Library of Congress Subject Areas (1)
- H Social Sciences (1)
- HE Transportation and Communications (1)
- Air transportation. Airlines (1)
- Management of airlines (4)
- Passenger service (9)
- Management of airlines (4)
- Air transportation. Airlines (1)
- HE Transportation and Communications (1)
- H Social Sciences (1)
A
Abu Bakar, Azwani
(2010)
The study of factors determining service quality of the customer service agents in passenger handling department (KL Airport Services Sdn Bhd) / Azwani Abu Bakar.
[Student Project]
Faculty of Business and Management.
(Unpublished)
Arop, Mohd Yusni
(1998)
Customer handling in service deviation: Malaysia Airlines (MAS) / Mohd Yusni Arop.
Degree Thesis
, Universiti Teknologi MARA (UiTM)
.
H
Hasan, Siti Aniza
(1995)
An improvement of passenger service charge collection system for Malaysia Airports Berhad / Siti Aniza Hasan.
[Student Project]
(Unpublished)
Hassan, Abdul Halim
(1994)
A study of passenger handling practices at Pelangi Air Sendirian Berhad / Abdul Halim Hassan.
[Student Project]
(Unpublished)
I
Idham, Mohd Hafizul
(2003)
Pandangan pengguna terhadap keberkesanan identiti korporat syarikat penerbangan bajet rendah: kajian kes Air Asia Airlines / Mohd Hafizul Idham.
Degree Thesis
, Universiti Teknologi MARA
.
M
Mahmud, Maizan
(1989)
Sistem penerbangan Malaysia: kajian ke atas bilangan penumpang, jumlah pengendalian kargo dan kiriman dari 1972 hingga 1988 / Maizan Mahmud.
Diploma Thesis
, Insititut Teknologi MARA
.
Mohd Isa, Nor Azlina
(2019)
Project and operational stakeholders’ perspectives of an airport terminal project outcome / Nor Azlina Mohd Isa.
PhD Thesis
, Universiti Teknologi MARA (UiTM)
.
W
Wan Mohd Sanusi, Wan Nor Syaheera (2015) A study on the factors affecting the success of ERP SAP implementation in Malaysian Airlines Berhad : A case study mas finance division staffs / Wan Nor Syaheera Wan Mohd Sanusi. Industrial Training. Bachelor of Science (Hons.) Statistics , Kota Bharu . (Unpublished)
Z
Zulkarnain Yap, Siti Zulaikha (2015) Developing univariate forecasting model of the total revenue, total expenditure and available seat kilometers in Malaysia Airlines / Siti Zulaikha Zulkarnain Yap. Industrial Training. Bachelor of Science (Hons.) Statistics , Kota Bharu . (Unpublished)
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