Items where Subject is "Passenger service"

A

The study of factors determining service quality of the customer service agents in passenger handling department (KL Airport Services Sdn Bhd) / Azwani Abu Bakar. (2010) [Student Project] (Unpublished)

Customer handling in service deviation: Malaysia Airlines (MAS) / Mohd Yusni Arop. (1998) Degree thesis, thesis, Universiti Teknologi MARA (UiTM).

H

An improvement of passenger service charge collection system for Malaysia Airports Berhad / Siti Aniza Hasan. (1995) [Student Project] (Unpublished)

A study of passenger handling practices at Pelangi Air Sendirian Berhad / Abdul Halim Hassan. (1994) [Student Project] (Unpublished)

I

Pandangan pengguna terhadap keberkesanan identiti korporat syarikat penerbangan bajet rendah: kajian kes Air Asia Airlines / Mohd Hafizul Idham. (2003) Degree thesis, thesis, Universiti Teknologi MARA.

M

Sistem penerbangan Malaysia: kajian ke atas bilangan penumpang, jumlah pengendalian kargo dan kiriman dari 1972 hingga 1988 / Maizan Mahmud. (1989) Diploma thesis, thesis, Insititut Teknologi MARA.

Project and operational stakeholders’ perspectives of an airport terminal project outcome / Nor Azlina Mohd Isa. (2019) PhD thesis, thesis, Universiti Teknologi MARA (UiTM).

W

A study on the factors affecting the success of ERP SAP implementation in Malaysian Airlines Berhad : A case study mas finance division staffs / Wan Nor Syaheera Wan Mohd Sanusi. (2015) Industrial Training. Bachelor of Science (Hons.) Statistics, Kota Bharu. (Unpublished)

Z

Developing univariate forecasting model of the total revenue, total expenditure and available seat kilometers in Malaysia Airlines / Siti Zulaikha Zulkarnain Yap. (2015) Industrial Training. Bachelor of Science (Hons.) Statistics, Kota Bharu. (Unpublished)