Items where Subject is "Passenger service"
- Library of Congress Subject Areas (1)
- H Social Sciences (1)
- HE Transportation and Communications (1)
- Air transportation. Airlines (7)
- Management of airlines (7)
- Passenger service (7)
- Management of airlines (7)
- Air transportation. Airlines (7)
- HE Transportation and Communications (1)
- H Social Sciences (1)
A
The study of factors determining service quality of the customer service agents in passenger handling department (KL Airport Services Sdn Bhd) / Azwani Abu Bakar.
(2010)
[Student Project]
(Unpublished)
Customer handling in service deviation: Malaysia Airlines (MAS) / Mohd Yusni Arop.
(1998)
Degree thesis, thesis, Universiti Teknologi MARA (UiTM).
H
An improvement of passenger service charge collection system for Malaysia Airports Berhad / Siti Aniza Hasan.
(1995)
[Student Project]
(Unpublished)
A study of passenger handling practices at Pelangi Air Sendirian Berhad / Abdul Halim Hassan.
(1994)
[Student Project]
(Unpublished)
I
Pandangan pengguna terhadap keberkesanan identiti korporat syarikat penerbangan bajet rendah: kajian kes Air Asia Airlines / Mohd Hafizul Idham.
(2003)
Degree thesis, thesis, Universiti Teknologi MARA.
M
Sistem penerbangan Malaysia: kajian ke atas bilangan penumpang, jumlah pengendalian kargo dan kiriman dari 1972 hingga 1988 / Maizan Mahmud.
(1989)
Diploma thesis, thesis, Insititut Teknologi MARA.
Project and operational stakeholders’ perspectives of an airport terminal project outcome / Nor Azlina Mohd Isa.
(2019)
PhD thesis, thesis, Universiti Teknologi MARA (UiTM).