Items where Subject is "Passenger service"

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Number of items at this level: 9.

A

Abu Bakar, Azwani (2010) The study of factors determining service quality of the customer service agents in passenger handling department (KL Airport Services Sdn Bhd) / Azwani Abu Bakar. [Student Project] Faculty of Business and Management. (Unpublished) Digital copy available at UiTM Library Terminal

Arop, Mohd Yusni (1998) Customer handling in service deviation: Malaysia Airlines (MAS) / Mohd Yusni Arop. Degree Thesis , Universiti Teknologi MARA (UiTM) . Physical item is being processed

H

Hasan, Siti Aniza (1995) An improvement of passenger service charge collection system for Malaysia Airports Berhad / Siti Aniza Hasan. [Student Project] (Unpublished) Physical copy available on shelf

Hassan, Abdul Halim (1994) A study of passenger handling practices at Pelangi Air Sendirian Berhad / Abdul Halim Hassan. [Student Project] (Unpublished) Physical item is being processed

I

Idham, Mohd Hafizul (2003) Pandangan pengguna terhadap keberkesanan identiti korporat syarikat penerbangan bajet rendah: kajian kes Air Asia Airlines / Mohd Hafizul Idham. Degree Thesis , Universiti Teknologi MARA . Digital copy available at UiTM Library Terminal

M

Mahmud, Maizan (1989) Sistem penerbangan Malaysia: kajian ke atas bilangan penumpang, jumlah pengendalian kargo dan kiriman dari 1972 hingga 1988 / Maizan Mahmud. Diploma Thesis , Insititut Teknologi MARA . Physical item is being processed

Mohd Isa, Nor Azlina (2019) Project and operational stakeholders’ perspectives of an airport terminal project outcome / Nor Azlina Mohd Isa. PhD Thesis , Universiti Teknologi MARA (UiTM) . Digital copy available at UiTM Library Terminal Digital copy available through PERMATA Physical copy available on shelf

W

Wan Mohd Sanusi, Wan Nor Syaheera (2015) A study on the factors affecting the success of ERP SAP implementation in Malaysian Airlines Berhad : A case study mas finance division staffs / Wan Nor Syaheera Wan Mohd Sanusi. Industrial Training. Bachelor of Science (Hons.) Statistics , Kota Bharu . (Unpublished)

Z

Zulkarnain Yap, Siti Zulaikha (2015) Developing univariate forecasting model of the total revenue, total expenditure and available seat kilometers in Malaysia Airlines / Siti Zulaikha Zulkarnain Yap. Industrial Training. Bachelor of Science (Hons.) Statistics , Kota Bharu . (Unpublished)

This list was generated on Mon Oct 19 05:58:20 2026 UTC.